Shipping & Returns

 

Shipping Terms & Conditions

 

US Shipping 

All US orders are a flat $2.99 and ship USPS First Class Mail or USPS Priority Mail depending on the size. We try to ship all orders the next business day so they usually arrive in about a week, 3 to 7 business days, depending on the destination. 

Once your order ships you will receive a tracking code via email (also available when you login to your account and view your order).  It’s easy to track the shipping status of your order by using the track and confirm feature at the US Postal website

Packages are not insured and FormAndFabric.com is not responsible for packages that are damaged or do not reach the customer.  We will not reship or refund lost or damaged packages.   If you would like insurance included with your order please indicate so in the comments field during the checkout process.  Insurance is an additional $3-$5 per $100 of merchandise shipped.  If you choose to add insurance your credit card will be charged the difference once your package ships.  We will do everything in our power to help locate a missing package but it is the customer’s responsibility to file a claim with the post office.

  

International Shipping 

International shipping is based weight and USPS Priority Mail Rates. Price is calculated at checkout. All orders ship USPS International Priority Mail.  Orders ship within 24 to 48 hours so they usually arrive in two to three weeks. 

We do not assume responsibility for lost or damaged packages.  International orders cannot be tracked after they leave US Customs.  Once your order ships you will receive a tracking code via email (also available when you login to your account and view your order) however this tracking code will only indicate status within The United States. 

International packages are not insured and FormAndFabric.com is not responsible for packages that do not reach the customer.  We will not reship or refund lost or damaged packages.  If you would like insurance included with your order please indicate so in the comments field during the checkout process. Insurance is an additional $3-$5 per $100 of merchandise and requires using Standard Priority Mail, Medium or Large Flat Rate Packaging.  Flat Rate Envelopes are not eligible for insurance.  If you choose to add insurance your credit card will be charged the difference once your package ships.  We will do everything in our power to help locate a missing package but it is the customer’s responsibility to file a claim with the post office. 

We cannot mark packages as “gift” on customs forms.  Shipping charges do not include customs fees.  Customs and brokerage fees may apply.  These fees vary from country to country and FormAndFabric.com is not responsible.